Support
Questions
The things people ask most often. Anything missing, just write to us.
The pieces
What leather do you use?
Full-grain Italian leather, vegetable tanned. It is uncorrected, so the surface keeps its natural grain and will patina with use.
Will the colour change?
Yes. Vegetable-tanned leather darkens with light and handling. Lighter colours change most noticeably in the first few months.
Can the cord be replaced?
Yes. We re-knot any Himo cord for free for the life of the piece — you cover postage.
Care
How should I clean it?
Wipe with a dry cloth. Avoid soap and solvents. For deeper marks, a neutral leather conditioner sparingly applied is enough.
What if it gets wet?
Let it dry naturally, away from direct heat. Water may leave a mark that evens out as the piece ages.
Orders
How long until it ships?
In-stock pieces leave within 3–5 working days. Made-to-order takes 2–3 weeks. See Shipping & Returns.
Do you ship internationally?
Yes, worldwide. Duties are the recipient's responsibility.
Can I change my order?
Write to us as soon as you can. If it has not been cut yet, we can usually change it.